Troubleshooting
Dont use other cleaning products!
Never use chemical-based cleaners or deodorisers when treating urine stains. These coat & encapsulate the urine acid crystals making it difficult for urineFREE to penetrate.
If other products have been used prior to urineFREE, sponge out as much of the previous products as possible with clean water, air dry and then apply urineFREE.
Treating Carpets:
If you can pull back the carpet & treat the back of the carpet & the underlay and sub floor. This will speed up the process.
If you cant pull pack the carpet you will need to bleed the urine to the surface and that takes time, persistence & enough product.
Note: Often urine stains will become darker and the urine odour stronger on the first treatment. This is common. Repeat treatments until the odour vanishes and the colour lightens.
In some cases the uric acid crystals can burn a carpet as indicated by leaving brown flecks in a carpet. This is irreversible without the aid of a professional carpet restorer.
Treating Floors:
Black spots on wood floors often indicate that the urine has had a chemical reaction with the wood.
Treat these spots until the spots turn grey.
Once the urine has been removed from the floor, if the grey spots are unacceptable sand back the spots to its original colour and re-varnish.
Using enough product for the job!
Make sure you have enough urineFREE to do the job. If the urine stain is made by an animal and it has repeatedly returned to the same spot there could be a large accumulation of urine. urineFREE must come into contact with all the urine to do its job.
urineFREE is not a spray and wipe product and requires dwell time to do its job.
