Aus Post delays: Please note that we are still delivering as usual but Australia Post are experiencing longer than average delays on domestic and international orders.

Get in touch with us

If you have a urine odour or stain problem that hasn’t been answered by our FAQcontact us and tell us about your problem and our friendly customer service will respond with possible solutions.

Phone: 03 9318 0996 

Postal address:
PO Box 648
North Balwyn VIC  3104


Find the answer to your question

Urine detection, urine removal, and anything in between — we’re here to help!

How to use our products from A to Z.

Payment, shipping, returns & refunds, etc.

Where to find urineFREE in-store.

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