We recommend a different course of action depending on whether the urine stains are old or new.
Read the general guidelines first and then follow this step by step process for old urine stains:
If the old urine has penetrated the underlay and sub-floor you need to pull back the carpet and treat those areas. If you can’t pull back the carpet then you need to saturate the stain and bleed the urine to the surface and this may take several applications, time and enough product. Note: On the first application the stain may become darker and the odour greater as the urine reaches the surface. This is common. Repeated applications will see the stain become lighter and the odour eliminated.
Refer to that page if you’re dealing with new urine stains.
Often stains may become larger, darker and the odour stronger when they rise to the surface – this is common. This is the urine in the sublayers rising to the surface for further treatment and removal. These stains can take two to three treatments with urineFREE and you will see the stains become lighter and smaller upon further treatments until they eventually disappear. The sniff test for urine odour is the best way to double check the urine has gone as even if you can’t see it there may still be urine lingering. This is when you know you have got all the urine.
Old urine stains that have not been removed or not removed correctly will have greater exposure to the urine and the acidity of the uric acid crystals. Unfortunately in some carpets & rugs, especially wool blends, the uric acid crystals can cause burn marks that look like a stain but have actually discoloured the carpet/rug.
This is irreversible. urineFREE will remove the urine and in turn the urine smell but it can not remove burn marks. The same applies with urine burn marks on wood floors. However, unlike wood floors where you can sand back and return the wood the its original state, carpets do not have this option. This is why we encourage removing urine as soon as possible for all surfaces and using only a bio-enzymatic product such as urineFREE will remove the urine for good.
urineFREE is a powerful urine stain AND smell remover. It works on all types of urine, whether pet or human — guaranteed to work or your money back! Our product is 20% more concentrated than other products, and contains a bacteria that eats up the uric acid crystals, which are the main culprit when it comes to urine smells and stains.
We are a conscious business because we care. We care about the environment and your health, so our products are non-toxic and safe to use around your family and pets. They are also eco-friendly, septic tank safe, and won’t hurt the planet. Because we also care about our animal friends, our products are vegan and cruelty free.
Trust a product tried and tested by hundreds of happy customers. If you think urineFREE sounds too good to be true, read our reviews or contact our friendly customer service. If you’re not 100% happy with the product, we will give you your money back (guaranteed)!