How to remove urine from carpets?

Our tips to get the best results

We recommend a different course of action depending on whether the urine stains are old or new.

Read the general guidelines on this page and make sure to also check the step by step process for new or old urine stains.

  • If the stains are concentrated then you can take a bowl of water, a clean cloth and sponge out as much of these products as possible.
  • If the stains are widely spread you may need to use a wet/dry vacuum to extract these products.
  • Once the carpet is dry then apply urineFREE to the affected areas as directed.
  • Often urine has seeped as far as the underlay & floorboards. If you can lift the carpet and treat the back of the carpet, the underlay and the subfloor this would be speed up the remediation process. If you can’t lift the carpet, you need to bleed the urine to the surface and this takes time, persistence and enough product.  After every treatment remove the sticky residue with a damp cloth. This residue is a by-product of the bio-remediation process.
How to remove urine from carpets illustration

Remove the stain before shampooing or professionally cleaning your carpet

Shampooing or professional carpet cleaning a urine stain can cause the urine to liquefy and spread 3-4 times its normal size. Worse, if someone walks on a damp shampooed carpet they can also spread the urine all over the house.

A urine stain must be removed before the carpet is shampooed and only a high quality bio enzymatic formulated product like urineFREE will remove the urine stain & the urine odour completely. Unlike conventional cleaners, urineFREE is specifically formulated to “eat up” the uric acid crystals whilst removing the urea and urochrome components, eliminating both the urine stain AND the urine odour for good.

Remove any other product previously applied before using urineFREE

If you have used another chemical or detergent based product to try to remove the urine before using urineFREE, these chemicals and detergents may have removed the water soluble urea and urochrome components of urine but will likely have no impact on the non-soluble uric acid crystals which embed themselves into the carpet fibres and are difficult to dislodge.

These chemicals and detergents also coat or encapsulate the uric acid crystals making it difficult for urineFREE to penetrate. We therefore recommended that all other chemical and detergent based products are removed to maximise the effectiveness and results with urineFREE.

Why is the stain becoming larger, darker and the odour stronger?

Often stains may become larger, darker and the odour stronger when they rise to the surface – this is common. This is the urine in the sublayers rising to the surface for further treatment and removal. These stains can take two to three treatments with urineFREE and you will see the stains become lighter and smaller upon further treatments until they eventually disappear. The sniff test for urine odour is the best way to double check the urine has gone as even if you can’t see it there may still be urine lingering. This is when you know you have got all the urine. 

Burn marks on carpet

Old urine stains that have not been removed or not removed correctly will have greater exposure to the urine and the acidity of the uric acid crystals. Unfortunately in some carpets & rugs, especially wool blends, the uric acid crystals can cause burn marks that look like a stain but have actually discoloured the carpet/rug. Please note this is irreversible. urineFREE will remove the urine and in turn the urine smell but it can not remove burn marks. The same applies with urine burn marks on wood floors however unlike wood floors where you can sand back and return the wood the its original state, carpets do not have this option. This is why we encourage removing urine as soon as possible for all surfaces and using only a bio-enzymatic product such as urineFREE will remove the urine for good.

Prevent future urine (and other) stains from ruining your carpets & rugs

We recommend using a non-toxic, eco friendly, water based fabric protector to stain proof all your fabrics, upholstery, carpets and rugs around the house.

protectME is a very efficient and safe product, unlike other “mainstream” fabric protectors which are formulated with toxic chemicals.

It works on a range of fabrics and textiles, making the liquid bead off and easy to just wipe away. Watch the video to see for yourself!

All-in-one product

urineFREE is a powerful urine stain AND smell remover. It works on all types of urine, whether pet or human — guaranteed to work or your money back! Our product is 20% more concentrated than other products, and contains a bacteria that eats up the uric acid crystals, which are the main culprit when it comes to urine smells and stains.

Ethical brand

We are a conscious business because we care. We care about the environment and your health, so our products are non-toxic and safe to use around your family and pets. They are also eco-friendly, septic tank safe, and won’t hurt the planet. Because we also care about our animal friends, our products are vegan and cruelty free.

Proven results

Trust a product tried and tested by hundreds of happy customers. If you think urineFREE sounds too good to be true, read our reviews or contact our friendly customer service. If you’re not 100% happy with the product, we will give you your money back (guaranteed)!

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