Our products are guaranteed to work as directed or your money back within 30 days of purchase date.*
If you are not 100% satisfied please contact us and we can either troubleshoot your problem or organise an exchange or refund.
We know our products work through many years in the business with many satisfied customers and repeat purchases! See our reviews. We stand by our guarantee.
Should our product(s) not live up to your expectations, we ask that you first contact us to explain your problem and we will offer tips and helpful information to assist you.
Should our products still not live up to our guarantees and we’re satisfied you have followed the product directions of use, Start Bio Solutions will happily exchange or refund the purchase price. Please see our return policy for more details.
Please take care when placing your order. Start Bio Solutions does not accept products returned to us due to change of mind, which are damaged after receipt, or due to misuse.