The right way to remove urine from carpets

Removing urine stains and odours on carpetsRemoving urine from carpets can present a difficult challenge. Shampooing or professional carpet cleaning a urine stain can cause the urine to liquefy and spread 3-4 times its normal size. Worse, if someone walks on a damp shampooed carpet they can also spread the urine all over the house.

A urine stain must be removed before the carpet is shampooed and only a high quality bio enzymatic formulated product like urineFREE® will remove the urine stain & the urine odour completely. Unlike conventional cleaners, urineFREE is specifically formulated to "eat up" the uric acid crystals whilst removing the urea and urochrome components, eliminating both the urine stain AND the urine odour for good.

Getting the best results

When applying urineFREE there are some circumstances that will prevent you from getting the best results.

Often we find, in desperation, customers may have used another chemical or detergent based product to try to remove the urine before seeking a professional product or expertise. These chemicals and detergents may remove the soluble urea and urochrome components of urine but will have no impact on the non-soluble uric acid crystals which embed themselves into the carpet fibres and are difficult to dislodge. These chemicals and detergents also coat or encapsulate the uric acid crystals making it difficult for urineFREE to penetrate.

It is recommended that all other chemical and detergent based products are removed to maximise the effectiveness and results with urineFREE.

How to do this

If the stains are concentrated then you can take a bowl of water, a clean cloth and sponge out as much of these products as possible. If the stains are widely spread you may need to use a wet/dry vacuum to extract these products. Once the carpet is dry then apply urineFREE to the affected areas as directed.

How to treat a carpet with a urine stain

Often urine has seeped as far as the underlay & floorboards. If you can lift the carpet and treat the back of the carpet, the underlay and the subfloor this would be speed up the remediation process. If you can’t lift the carpet then you need to bleed the urine to the surface and this takes time, persistence and enough product.  After every treatment remove the residue which is sticky with a damp cloth. This residue is a by-product of the bio-remediation process.

Why is the stain becoming larger, darker and the odour stronger?

Often stains may become larger, darker and the odour stronger when they rise to the surface - this is common. This is the urine in the sublayers rising to the surface for further treatment and removal. These stains can take two to three treatments with urineFREE and you will see the stains become lighter and smaller upon further treatments until they eventually disappear. The sniff test for urine odour is the best way to double check the urine has gone as even if you can't see it there may still be urine lingering. This is when you know you have got all the urine. 

Burn marks on carpet

Old urine stains that have not been removed or not removed correctly will have greater exposure to the urine and the acidity of the uric acid crystals. Unfortunately in some carpets & rugs, especially wool blends, the uric acid crystals can cause burn marks that look like a stain but have actually discoloured the carpet/rug. Please note this is irreversible. urineFREE will remove the urine and in turn the urine smell but it can not remove burn marks. The same applies with urine burn marks on wood floors however unlike wood floors where you can sand back and return the wood the its original state, carpets do not have this option. This is why we encourage removing urine as soon as possible for all surfaces and using only a bio-enzymatic product such as urineFREE will remove the urine for good.


How to use Video

Removing urine on other surfaces

For instructions on how to use urineFREE on other surfaces please visit our "How to Use Instructions" page for removing urine from: synthetic grass, mattresses, upholstery and furniture, floors, concrete, concrete, marble, bathrooms, glazed & unglazed surfaces and litterboxes to name a few.

How can I purchase?

To purchase please visit our Find A Retailer page to identify a store near you or visit our Online Shop to purchase individual products and SAVE $$ with our online only value packs. 

Any Questions?

If you have any more questions please refer to our Frequently Asked Questions page for more information on: Pet Urine / Urine Removal / Stain Removal / Odour Removal / Urine Detection